{"id":106505,"date":"2025-09-14T01:00:54","date_gmt":"2025-09-13T22:00:54","guid":{"rendered":"https:\/\/eu-bus.lviv.ua\/loyalty\/"},"modified":"2025-09-16T16:10:46","modified_gmt":"2025-09-16T13:10:46","slug":"loyalty","status":"publish","type":"page","link":"https:\/\/eu-bus.lviv.ua\/en\/loyalty\/","title":{"rendered":"LOYALTY PROGRAM"},"content":{"rendered":"

Travelling should be not only comfortable but also rewarding. That\u2019s why we created the LEV-BUS Loyalty Program, which allows you to save money and enjoy bonuses from your very first trip.<\/span><\/p>\n

How does the LEV-BUS Loyalty Program work?<\/b><\/h3>\n

Bonuses are virtual points that you collect in your profile on the LEV-BUS website. You can use them as a discount on new tickets.<\/span>
\n<\/span>1 point = 1 hryvnia<\/span>
\n<\/span>100 points = 10 PLN = 2 EUR<\/span><\/p>\n

You can use bonuses when buying new tickets, but no more than 20% of the ticket price. The remaining amount can be paid in any convenient way.<\/span><\/p>\n

How to earn bonuses?<\/b><\/h3>\n

Registration on the website<\/b>
\n<\/b>Create your account on the website \u2014 and instantly receive 100 bonus points as a gift.<\/span><\/p>\n

Each ticket purchase<\/b>
\n<\/b>Travel with us \u2014 earn points! For every ticket purchase, points are automatically credited to your account.<\/span><\/p>\n

Promotions and special offers<\/b>
\n<\/b>We regularly organize promotions for our passengers. Take part and get even more points!<\/span><\/p>\n

Travelling for your loved ones<\/b>
\n<\/b>Buying tickets for family or friends from your account? Points are also credited directly to your account.<\/span><\/p>\n

How to use LEV-BUS bonuses?<\/b><\/h3>\n

Log in to the website<\/b>
\n<\/b>Enter your LEV-BUS profile, and when purchasing a ticket, you can immediately use your accumulated points.<\/span><\/p>\n

Choose a ticket and apply bonuses<\/b>
\n<\/b>When placing your order, simply tick the option \u201cUse bonuses\u201d \u2013 and the ticket price will automatically decrease according to your points.<\/span><\/p>\n

Reminder: bonuses can cover up to 20% of the ticket price.<\/span><\/p>\n

What happens with bonuses when returning a ticket?<\/b><\/h3>\n
    \n
  • If the trip is cancelled by the company \u2013 bonuses are fully refunded to your account.<\/span><\/li>\n
  • If you cancel the trip yourself \u2013 used bonuses are not refunded.<\/span><\/li>\n<\/ul>\n

    How to check your balance?<\/b><\/h3>\n

    Go to the LEV-BUS website \u2192 \u201cMy Bonuses\u201d section in your personal account. There you will see the number of collected points and their usage history.<\/span><\/p>\n

    If you have any questions \u2013 our customer support team is always ready to help.<\/span><\/p>\n

    Why is it worth it?<\/b><\/h3>\n
      \n
    • You receive a welcome bonus right after registration.<\/span><\/li>\n
    • You save money on every trip.<\/span><\/li>\n
    • You decide when to use your collected points.<\/span><\/li>\n
    • Your bonuses are a permanent discount you can use anytime, simply by visiting our website.<\/span><\/li>\n<\/ul>\n

      LEV-BUS \u2014 we care about your comfort and savings while travelling.<\/b><\/p>\n

      \n

      QUESTIONS & ANSWERS (FAQ) ABOUT LEV-BUS BONUSES<\/h2>\n
      \n
      \n
      \n
      How do I get a bonus card?<\/dt>\n
      \n

      It is created automatically after registering on the website. No additional steps are needed.<\/p>\n<\/dd>\n<\/dl>\n

      \n
      How many bonuses do I get after registration?<\/dt>\n
      \n

      Right after creating an account, you will receive 100 points in your balance.<\/p>\n<\/dd>\n<\/dl>\n

      \n
      How many bonuses can I use at once?<\/dt>\n
      \n

      You can use bonuses to cover up to 20% of the ticket price.<\/p>\n<\/dd>\n<\/dl>\n

      \n
      Can I transfer bonuses to another person?<\/dt>\n
      \n

      No, bonuses are linked to your account and cannot be transferred.<\/p>\n<\/dd>\n<\/dl><\/div>\n

      \n
      \n
      What happens with bonuses if I cancel my ticket?<\/dt>\n
      \n

      If the trip is cancelled by the carrier \u2013 bonuses are fully refunded.
      \n\t\t\t\tIf you cancel the trip yourself \u2013 used bonuses are not refunded.<\/p>\n<\/dd>\n<\/dl>\n

      \n
      Can I use bonuses for any route?<\/dt>\n
      \n

      Yes, bonuses apply to all LEV-BUS tickets available in the app.<\/p>\n<\/dd>\n<\/dl>\n

      \n
      Do bonuses expire if I don\u2019t use them for a long time?<\/dt>\n
      \n

      Yes, bonuses are deducted from your account annually and can be used until December 31.<\/p>\n<\/dd>\n<\/dl>\n

      \n
      Do I earn bonuses if I partially pay with points?<\/dt>\n
      \n

      Yes, but points are credited only for the part of the ticket paid with money.<\/p>\n<\/dd>\n<\/dl><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

      Travelling should be not only comfortable but also rewarding. That\u2019s why we created the LEV-BUS Loyalty Program, which allows you to save money and enjoy bonuses from your very first trip. How does the LEV-BUS Loyalty Program work? Bonuses are virtual points that you collect in your profile on the LEV-BUS website. 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